Our customers are always our main priority, and no matter what product or service they want from us, we place them at the heart of everything we do.
We are always delighted to hear what our customers have had to say about our work and our services across the Greater Houston area, including The Woodlands, Spring and Montgomery.
On this page, you’ll find testimonials from previous customers who have provided feedback regarding their experience with our team. Take a look below to find out more about what they have to say.
Collin Ferguson and his team were amazing. We had a crack in the pump and our pump was down for 4 weeks. He was able to replace the cracked pump for 1/2 the
Collin Ferguson and his team were amazing. We had a crack in the pump and our pump was down for 4 weeks. He was able to replace the cracked pump for 1/2 the price I was quoted from another company. Then he recommended draining and cleaning the pool which is what the other company recommended again and he was still able to do it for $100 less while providing an amazing service. Very thorough, cleaned the pool really well and his team member stopped by 2-3 times after to balance the pool properly.
Highly highly recommend working with Collin and his team.
Had a good experience with Backyard Paradise. The designer Marc did an excellent job translating our wants into a great design with the area he had to work w
Had a good experience with Backyard Paradise. The designer Marc did an excellent job translating our wants into a great design with the area he had to work with, keeping in mind easements and drainage concerns. Only issue was with our first project manager and lack of progress and communication, but once that was resolved, our new project manager, Jimmy Bullock got the project back on track and made sure things were done correctly. The trades were great as well, and most of the time, communication was spot on. As with any large construction project, keeping an eye out and asking questions along the way can help ensure a successful outcome, along with working with a good, solid professional company. We were very pleased with the experience and the end result. We got a great pool that we will enjoy for many years to come.
About six months ago we started our journey researching who to use to build a pool for us. After a ton of horror stories on who not to use we narrowed it it
About six months ago we started our journey researching who to use to build a pool for us. After a ton of horror stories on who not to use we narrowed it it down to Backyard Paradise Pools.
I really would like to give a big shout out to the entire team at Backyard Pools, from the first contact to the finishing touches it was a extremely pleasant journey. We first met Jan Landess our designer. The meeting with Jan went exactly the way I vision it should go. She came out, sat down and discussed all our wants and ideas, walk our area, took pictures of our landscaping to assure the pool would fit in.
Her first rendering was spot on, we had a few tweaks and it was what we wanted. Jan was with us the entire time. The time table is what was next, the schedule that was proposed was what we received.
Next we were introduced to the project manager, Jimmy Bullock. Jimmy came out a few days early to introduce himself and paint the layout for our review, with a couple of minor changes we were ready to start. The install started and stayed pretty much on schedule all the way to completion.
As in any construction there is always changes and things that come up, Jimmy was such a pleasure to work with and had a “can do” attitude. All crews were involved were on time and held the highest standard of quality. When we had changes or issues Jimmy was on top of it.
Our experience with the entire team at Backyard Pool, specially Jan Landess and Jimmy Bullock was a pleasant journey and we would highly recommend this them to create your dream pool!
Ernie and Angie
From start to finish, Backyard Paradise impressed us with their quality, professionalism, and knowledge of product, systems, and industry. My initial inquiry
From start to finish, Backyard Paradise impressed us with their quality, professionalism, and knowledge of product, systems, and industry. My initial inquiry was answered in a timely fashion, we received a quote quickly and when we decided it was time to start the project they had everyone lined up where lag times between milestones were minimal. Russell Campbell was our sales rep and he did a great job putting our vision onto paper and had good knowledge (& was respectful!) of the financial aspects of our project. He was personable and fun to work with! Jon Deloof was our Project Manager and from our first meeting it was clear that he had a strong understanding of the overall mechanics and helped us so much from a technical perspective. He was on time, communicated well, and consistently under promised and over delivered. He was straightforward and set expectations clearly and appropriately. We couldn’t be more pleased with his performance and attention to us as clients. We also worked with Tami and she was so attentive with our requests and always quick to respond. Eric helped us on the service side and he was great with communication and answered all of our silly questions. They are now maintaining the pool for us and we have been impressed with the ease of that process and very glad we made that decision. Overall, we would recommend Backyard Paradise to anyone (and we have!). Choosing a pool contractor is a stressful process and everyone we worked with made it so much easier for us. Money well spent!
Awesome pool builder and highly recommend. The few issues we had along the way were quickly addressed. Our pool designer, Drew had taken a vision and made it
Awesome pool builder and highly recommend. The few issues we had along the way were quickly addressed. Our pool designer, Drew had taken a vision and made it a reality for us.
Wow…. just wow!! From the initial contact with Backyard Paradise Pools, we had nothing but the best experiences. They designed a beautiful layout that fit ou
Wow…. just wow!! From the initial contact with Backyard Paradise Pools, we had nothing but the best experiences. They designed a beautiful layout that fit our unique backyard and our desires. Picking out the stones, colors, materials etc. was effortless and they had perfect recommendations based on our environment and design ideas. The two people that we dealt with primarily were Sam (the project manager) and Tami (the coordinator). They were both absolutely wonderful, updated us and contacted us frequently, and were always readily available for any questions that popped up.
The construction took place on a surprisingly fast timeline. We were lucky to have good weather the entire time but even with the contractors all being busy, they followed their original timeline almost exactly.
The quality of the work all the way through exemplified professionalism.
And as far as the final results… Every morning I step out and I am thrilled how my ugly backyard has been transformed into my true backyard paradise. Our family uses the pool constantly and I know with the quality of the work done, it will be a hassle-free experience enjoying this oasis.
I am so happy we used this company, they made the process from loan origination suggestions to final “pool school” and maintenance plans so easy…. A totally professional group!!
We had an absolutely amazing experience with this company! I had no idea what to expect while building a pool, I assumed it would be super stressful and that
We had an absolutely amazing experience with this company! I had no idea what to expect while building a pool, I assumed it would be super stressful and that was not the case at all. Our designer was Marc McDonald, he called me as soon as I inquired about services, came out and was so personable and saw our vision. About 10 days later he sent us an interactive video of what our pool was going to look like in our backyard and we were sold! Our project manager Oz Curiel was also amazing to work with. He was one step ahead of the game the whole time and made sure everything played out as planned as most importantly as visioned. He has been available for questions and concerns this whole process and is always incredibly responsive. Also Tammy in the office and Eric who runs the maintenance for the pool have also been amazing. Thank you as whole for making this experience for us so positive and building us an absolutely beautiful pool!
The team at Backyard Paradise Luxury Pools were a pleasure to work with! Our biggest compliment is that they were fair and professional during every step of
The team at Backyard Paradise Luxury Pools were a pleasure to work with! Our biggest compliment is that they were fair and professional during every step of the process: design, demolition, construction, and pool startup. We highly recommend this company based on our experience with their team and the quality of the completed job!
We needed to replace the plaster in our pool (reference the pictures with the green look) so we used this as an opportunity to change the entire look of our pool by going with a blue pebbletec “pebblesheen” plaster and blue, silver, and gold pebbletec glass tile. In addition, they installed a veneer on our outdoor kitchen matching the stone we chose for our pool wall columns.
Jan was our designer. She did a fabulous job of giving us the vision of what our remodel potential could be by providing 3D computer model views and showing us tile and plaster options in their showroom. Jan was patient with us and very helpful as we contemplated making additional modifications such as the addition of a new sitting bench and removal of the in-floor cleaning system. Ultimately we did both.
Jimmy was the project manager. He did a great job of managing personnel from his company as well as the gunite/plaster and tile subcontractors. The subcontractors they used were top-notch! Each was highly skilled and meticulous providing a quality and professional job! The completed job is absolutely beautiful!!!!
There is always uncertainty when embarking on a big job like this! Looking back, we couldn’t have had a better experience and a better end result! Thanks Jan, Jimmy, Colin, Louis, Tammy, Mitchell, and several others who each contributed along the way!
We absolutely LOVE the design that Scott Barber created for our backyard! It was exactly what we wanted!!! From start to finish we had a completed pool in ab
We absolutely LOVE the design that Scott Barber created for our backyard! It was exactly what we wanted!!! From start to finish we had a completed pool in about 2 months! We had a couple different PM’s because of some company transitions during the process of the build but it all worked out in the end. Their PM’s Steven and Jimmy were very knowledgeable and nice guys. Louis the “pool school” guy (don’t know his title) went above and beyond helping us new pool owners understand how to take care of our pool. I would recommend this company but go in with an open mind and give grace, be ready for lots of dirt in your house (if you have pets or kids), get ready for noise, commotion, lots of moving parts. At the end of the day any and all hiccups during the process will be forgotten when you look out back and see your “Backyard Paradise”. I pinch myself all the time because they really made our dream come true.
Ingrained Custom Woodworks, LLC
Jan Landers did an awesome job helping us design our pool remodel project. She patiently guided us through selection of pool surface, coping and water line t
Jan Landers did an awesome job helping us design our pool remodel project. She patiently guided us through selection of pool surface, coping and water line tile materials (while staying within our budget), resulting in a finished product that exceeded our expectations!
Eric Young, our Project Manager, immediately impressed us with his genuine desire to make sure we were satisfied with all aspects of the project. He was an excellent communicator; listening to our desires and concerns and responding promptly to address our needs. Eric checked in almost daily, working with the subcontractors to ensure quality work was performed. Any issues were addressed quickly to our complete satisfaction. Eric went above and beyond, jumping in as needed, with creative ideas and solutions to save time and money. He took pride in delivering a quality pool remodel project and we are thrilled with the results.
The patio/decking resurface surpassed our expectations! The subcontractor was superb!
Also, everyone did a great job keeping the job site tidy throughout the project.
We would DEFINITELY recommend the Backyard team for your pool project!
Backyard Paradise was great! I have recommended them to all of my neighbors that asked me who built our pool. Jimmy, who oversaw the construction, was great
Backyard Paradise was great! I have recommended them to all of my neighbors that asked me who built our pool. Jimmy, who oversaw the construction, was great and very friendly. He was very helpful when needed, even for the small things. The design team was also very good from the beginning and always available for any changes needed. The entire building crew and building experience were great, we highly recommend backyard Paradise.
By clicking "Accept All Cookies", you agree to the storing of cookies on your device to enhance site navigation, analyse site usage, assist in our marketing efforts, and for personalised advertising.