Custom Pool Contractor in Houston, TX

Collin Ferguson and his team were amazing. We had a crack in the pump and our pump was down for 4 weeks. He was able to replace the cracked pump for 1/2 the price I was quoted from another company. Then he recommended draining and cleaning the pool which is what the other company recommended again and he was still able to do it for $100 less while providing an amazing service. Very thorough, cleaned the pool really well and his team member stopped by 2-3 times after to balance the pool properly.

Highly highly recommend working with Collin and his team.

Had a good experience with Backyard Paradise. The designer Marc did an excellent job translating our wants into a great design with the area he had to work with, keeping in mind easements and drainage concerns. Only issue was with our first project manager and lack of progress and communication, but once that was resolved, our new project manager, Jimmy Bullock got the project back on track and made sure things were done correctly. The trades were great as well, and most of the time, communication was spot on. As with any large construction project, keeping an eye out and asking questions along the way can help ensure a successful outcome, along with working with a good, solid professional company. We were very pleased with the experience and the end result. We got a great pool that we will enjoy for many years to come.

About six months ago we started our journey researching who to use to build a pool for us. After a ton of horror stories on who not to use we narrowed it it down to Backyard Paradise Pools.

I really would like to give a big shout out to the entire team at Backyard Pools, from the first contact to the finishing touches it was a extremely pleasant journey. We first met Jan Landess our designer. The meeting with Jan went exactly the way I vision it should go. She came out, sat down and discussed all our wants and ideas, walk our area, took pictures of our landscaping to assure the pool would fit in.

Her first rendering was spot on, we had a few tweaks and it was what we wanted. Jan was with us the entire time. The time table is what was next, the schedule that was proposed was what we received.

Next we were introduced to the project manager, Jimmy Bullock. Jimmy came out a few days early to introduce himself and paint the layout for our review, with a couple of minor changes we were ready to start. The install started and stayed pretty much on schedule all the way to completion.

As in any construction there is always changes and things that come up, Jimmy was such a pleasure to work with and had a “can do” attitude. All crews were involved were on time and held the highest standard of quality. When we had changes or issues Jimmy was on top of it.

Our experience with the entire team at Backyard Pool, specially Jan Landess and Jimmy Bullock was a pleasant journey and we would highly recommend this them to create your dream pool!

Ernie and Angie

Montgomery, Tx.

From start to finish, Backyard Paradise impressed us with their quality, professionalism, and knowledge of product, systems, and industry. My initial inquiry was answered in a timely fashion, we received a quote quickly and when we decided it was time to start the project they had everyone lined up where lag times between milestones were minimal. Russell Campbell was our sales rep and he did a great job putting our vision onto paper and had good knowledge (& was respectful!) of the financial aspects of our project. He was personable and fun to work with! Jon Deloof was our Project Manager and from our first meeting it was clear that he had a strong understanding of the overall mechanics and helped us so much from a technical perspective. He was on time, communicated well, and consistently under promised and over delivered. He was straightforward and set expectations clearly and appropriately. We couldn’t be more pleased with his performance and attention to us as clients. We also worked with Tami and she was so attentive with our requests and always quick to respond. Eric helped us on the service side and he was great with communication and answered all of our silly questions. They are now maintaining the pool for us and we have been impressed with the ease of that process and very glad we made that decision. Overall, we would recommend Backyard Paradise to anyone (and we have!). Choosing a pool contractor is a stressful process and everyone we worked with made it so much easier for us. Money well spent!

Awesome pool builder and highly recommend. The few issues we had along the way were quickly addressed. Our pool designer, Drew had taken a vision and made it a reality for us.

Wow…. just wow!! From the initial contact with Backyard Paradise Pools, we had nothing but the best experiences. They designed a beautiful layout that fit our unique backyard and our desires. Picking out the stones, colors, materials etc. was effortless and they had perfect recommendations based on our environment and design ideas. The two people that we dealt with primarily were Sam (the project manager) and Tami (the coordinator). They were both absolutely wonderful, updated us and contacted us frequently, and were always readily available for any questions that popped up.

The construction took place on a surprisingly fast timeline. We were lucky to have good weather the entire time but even with the contractors all being busy, they followed their original timeline almost exactly.

The quality of the work all the way through exemplified professionalism.

And as far as the final results… Every morning I step out and I am thrilled how my ugly backyard has been transformed into my true backyard paradise. Our family uses the pool constantly and I know with the quality of the work done, it will be a hassle-free experience enjoying this oasis.

I am so happy we used this company, they made the process from loan origination suggestions to final “pool school” and maintenance plans so easy…. A totally professional group!!

We had an absolutely amazing experience with this company! I had no idea what to expect while building a pool, I assumed it would be super stressful and that was not the case at all. Our designer was Marc McDonald, he called me as soon as I inquired about services, came out and was so personable and saw our vision. About 10 days later he sent us an interactive video of what our pool was going to look like in our backyard and we were sold! Our project manager Oz Curiel was also amazing to work with. He was one step ahead of the game the whole time and made sure everything played out as planned as most importantly as visioned. He has been available for questions and concerns this whole process and is always incredibly responsive. Also Tammy in the office and Eric who runs the maintenance for the pool have also been amazing. Thank you as whole for making this experience for us so positive and building us an absolutely beautiful pool!